Heart of Hanoi

Hotel About US

Situated at the heart of the locale, Salina Hotel also exemplifies the heart of Ninh Binh people: hospitable, honest and welcoming. We love to share the hidden beauty of this city tourism while providing the Guest with upscale comforts and the ideal ambiance to unwind and absorb one of the most fascinating places in Vietnam. 
 
Just cycling minute to Tam Coc Sampan Wharf, Salina Hotel is perfect choice for you to admire the rare beauty of Tam Coc-Bich Dong which is well known as Ha Long Bay land as well as many other amazing attractions as: Bird Valley, Thung Nang Valley, Trang An Eco-tourism complex, Hoa Lu Anciant Capital, Bai Dinh Pagoda…
 
Salina Hotel is confident to bring you the emotional excitement, the best experience, the best in your stay. 
Because your beautiful memories make our story.
 
Your beautiful memories make our story!

OUR TEAM

All staff working at Salina Hotel work hard to meet or exceed the customer’s expectation on every visit or touch point they have with us. By serving the customer with very personable, proficient, friendly, competent services and listening to their needs we create memorable and distinctive experiences as well as loyal, returning guests.

Providing information for all kinds of tours that meet many styles and budgets for every traveler is easy !!! Please just feel free to ask our helpful staff at the reception with 24 hours services. . Our keen on is the Halong Bay , Bai Tu Long cruise, Daily tours, Sapa Tours by bus or train, flight ticket booking , open bus tickets , visa extension .etc.., We are very happy to arrange some others great day trips and excursions around Hanoi and to the surrounding villages for you.
Your enjoyable and memoriable HOLIDAY in Hanoi is our first priority.
Late check-out policy :

– Late check-out is subjected to room availability
– Late check out from 12:00 at noon until 14:00: 30% of room rate surcharge.
– Late check-out from 14:00 until before 16:30: 50% of room rate surcharge.
– Late check out after 16:30: 100% of room rate surcharge.

Early arrivals and late departures:

– If your arrival is early on the day and you would like immediate access to your room, we recommend reserving for the prior night. Similarly, for late departures, reserving an additional night will guarantee access until you leave the hotel

Guarantee Policy :

– A valid credit card will be required upon booking;
– For credit card reservations, the same card(s) must be presented upon check in at the respective hotel
– Management reserves the right to cancel any reservations without notice if we are notified of any fraud or illegal activities associated with the full payments received.

Children Policy :

– Child under 5-year old: free of charge.
– Child from 5-year old to under 12-year old: surcharge $10/person/room/night.
– Child from 12-year old or extra Adult: surcharge $15/person/room/night.

Cancellation/Amendment Policy :

This policy defines how to handle cancellations:
– If cancellation/amendment is made 72 hours prior to your arrival date, no fee will be charged.
– If cancellation/amendment is made within 72 hours, including reservations made within 72 hours of your arrival, 1st night’s room rate and tax will be charged
– In case of no-show, 100% room rate and tax will be charged.
– Early Bird/Long Stay/Last Min/Package Rates are Non – changeable & Non – refundable
* The refund process will take approximately 7 to 20 working days. A transaction fee of 3% for Visa card, Master card and 5% for American Express will be applied. Please notify us at info@dalvostrohotel.com when you receive the refunded amount.